25.07.2026 · Sat · 14:00 SGT
01 / 25
🌸 PSP × FlowDaptor · Working Session
Enter the
magic
garden.
25 July 2026 · PSP HQ, Singapore · 30 seats
🧑‍🌾
Harish
👨‍💻
CS Chong
🧙‍♂️
MengWee
👨‍🔬
Anthony
👩‍🎨
Zheng Xun
🧑‍🍳
Teddy
Sec Gen
Sec Gen
PSP × FlowDaptor · 25.07.26
🌸 🌿 🌸
// 195 minutes
02 / 25
Seven segments.
One trajectory.
Seg. T-Minus Objective Crew Min
i.T+00:00AI introduction, governance & riskHarish35
ii.T+00:35Overview of AI agentsCS Chong15
iii.T+00:50Applications & deep diveMengWee30
iv.T+01:20Three case studiesMengWee · Zheng Xun · Teddy45
v.T+02:05Participants' hands-onCS Chong · MengWee · Anthony · Harish60
vi.T+03:05ConclusionSec Gen5
vii.T+03:10Next stepsFlowDaptor5
PSP × FlowDaptor · 25.07.26
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03 / 25
01
Segment one · Harish · 35 min
AI, governance
& risk.
🧑‍🌾
Harish
PSP × FlowDaptor · 25.07.26
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// Match review to risk
04 / 25
⚠️ Risk matrix
Match the review
to the risk.
Impact Examples Review Rollout
🟢 LowMeeting summaries · draft emailsSpot-checkImmediate
🟡 MediumData analysis · reportsReview before usePilot · 2–3 users
🟠 HighCustomer comms · financeApprove every outputStaged
🔴 CriticalLegal · medical · personnelMultiple approvalsExtended pilot
PSP × FlowDaptor · 25.07.26
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// Settle first
05 / 25
🛡️ Decide before plug-in
Five things to
decide first.
/01
Data sovereignty.
Where does your data go once it leaves?
/02
Transparency.
Can you audit every action end-to-end?
/03
Accountability.
Who's responsible when it makes a mistake?
/04
Privacy compliance.
PDPA — at the door, not after.
/05
Human oversight.
AI proposes. You approve.
PSP × FlowDaptor · 25.07.26
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06 / 25
02
Segment two · CS Chong · 15 min
Overview of
AI agents.
👨‍💻
CS Chong
PSP × FlowDaptor · 25.07.26
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// The stack
07 / 25
🌿 What AI actually is
Three layers.
One stack.
01 · Foundation
Pattern recognition.

GPT-4 · Claude · Kimi · Gemini

02 · Frameworks
Orchestration.

OpenClaw · LangChain · n8n

03 · Applications
Your workflow.

Custom · SaaS · You

Generative AI creates.   Agentic AI executes.
PSP × FlowDaptor · 25.07.26
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// The delta
08 / 25
⚡ The shift
A chatbot answers.
An agent acts.
Traditional chatbot
MemoryForgets between sessions.
I/OText in, text out.
ActionCannot take action.
AI agent 🌿
MemoryPersistent context.
I/OFiles · APIs · tools · databases.
ActionEmails · records · schedules.
PSP × FlowDaptor · 25.07.26
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// Four types
09 / 25
🌸 Not all AI is the same
Not all AI
is the same.
/ i · Generative
Creates.

Text · images · audio · video.

/ ii · Coding
Builds.

Writes and refactors code.

/ iii · Web-based
Researches.

Reads, summarises, answers.

/ iv · Agentic
Does. 🌟

Today's focus.

PSP × FlowDaptor · 25.07.26
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// Anatomy
10 / 25
🏗️ Five layers
Five layers.
Hot-swappable.
User
Telegram · WhatsApp · Email · Web · Voice
Gateway
Sessions · context · memory · multi-agent
Skills
Email · Calendar · Files · Search · APIs
Models
GPT-4 · Claude · Gemini · Kimi · local
Data
Vector DB · SQL · Filesystem · CRM · ERP
PSP × FlowDaptor · 25.07.26
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// Control
11 / 25
🛡️ Your rules
Your hull.
Your rules.
01
🏠 Local-first.

Runs on your infrastructure.

02
☁️ Selective cloud.

Models only. Never your data.

03
📋 Audit trails.

Every action reviewable.

04
🤝 Opt-in sharing.

No training without consent.

PSP × FlowDaptor · 25.07.26
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// PSP zones
12 / 25
🗂️ PSP data zones
Four zones.
Four rules.
🟢 Public
Event details, announcements.
Any AI model is fine.
🟡 Internal
Member lists, attendance.
Private deployment preferred.
🟠 Confidential
Financial data, personal info.
On-premise required.
🔴 Restricted
Governance, personnel.
Human-only.
PSP × FlowDaptor · 25.07.26
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13 / 25
03
Segment three · MengWee · 30 min
Applications
& deep dive.
🧙‍♂️
MengWee
PSP × FlowDaptor · 25.07.26
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// The opportunity
14 / 25
🇸🇬 AI adoption · Singapore 2024
The gap is
the opportunity.
14.5%
SME AI adoption in 2024.
62.5%
Large corporate AI adoption — 4× the SME rate.
IMDA · NAIIP
National AI Impact Programme — capability building for organisations.
NAIS 2.0 · S$1B
National AI Strategy 2.0 — S$1 billion R&D investment through 2030.
National AI Council
Chaired by Prime Minister Lawrence Wong. The mandate is clear.
PSP × FlowDaptor · 25.07.26
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// Possible for PSP ops
15 / 25
🎯 Possible for PSP operations
AskOtica
AskOtica
PSP AGENT
Five tasks PSP could run.
/01
Email intelligence.
"Find committee emails about July. Extract action items. Rank by urgency."
/02
Calendar coordination.
"Find a 2-hour slot next week for four people. Propose three options."
/03
Event registration. ▶ Zheng Xun · live in the deep dive
"Validate, store, confirm, add to tracker. Flag the vegetarian."
/04
Document intelligence.
"Summarise last CEC meeting. Highlight who is supposed to follow up on what."
/05
Proactive monitoring.
"12 spots left. Deadline tomorrow. Should I send the reminder?"
PSP × FlowDaptor · 25.07.26
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16 / 25
04
Segment four · MengWee · Zheng Xun · Teddy · 45 min
Three
case studies.
🧙‍♂️
MengWee
👩‍🎨
Zheng Xun
🧑‍🍳
Teddy
PSP × FlowDaptor · 25.07.26
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Property · Brokerage
17 / 25
Log Entry · 001 · Nejilock Technology
Real estate broker,
freed.
Admin time
60%→15%
18 hrs/week reclaimed.
Conversion
20%→60%
3× lead-to-viewing.
Viewings / wk
3→8
Same headcount.
Delivery
12 wks
Break-even month four.
PSP × FlowDaptor · 25.07.26
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Operations · Events
18 / 25
Log Entry · 002 · Internal events
Event registration,
finished.
Confirmation lag
24 h→2 min
Overnight to instant.
Data errors
8%→0.5%
Validation at the door.
No-show rate
18%→6%
T-7 and T-1 reminders.
Staff / event
12 h→1.5 h
87% reduction.
PSP × FlowDaptor · 25.07.26
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Communications
19 / 25
Log Entry · 003 · SME · Monthly cadence
Email marketing,
rewritten.
Open rate
22%→38%
+16 percentage points.
Click-through
3.5%→8.2%
2.3× engagement.
Prep time
6 h→45 m
Per campaign.
Revenue / camp.
+65%
YoY · like-for-like.
PSP × FlowDaptor · 25.07.26
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// CS Chong · data analytics
20 / 25
📊 CS Chong · Data analytics
Read the inbox.
Predict the concern.
01 · Read
Every inbound.

Comms · Contact form · Sec Gen's mailbox.

02 · Analyse
Trends & concerns.

Bucket past correspondence by concern · themes · sentiment.

03 · Correlate
Against the news.

Cross-reference our ongoing news scan.

04 · Predict
Get ahead. 🌟

Surface concerns before they escalate.

From reactive replies to predictive insight — delivered as a standing monthly read-out to the CEC.
PSP × FlowDaptor · 25.07.26
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21 / 25
05
Segment five · CS Chong · MengWee · Anthony · Harish · 60 min
Participants'
hands-on.
👨‍💻
CS Chong
🧙‍♂️
MengWee
👨‍🔬
Anthony
🧑‍🌾
Harish
PSP × FlowDaptor · 25.07.26
🌸 🌿 🌸
// AskOtica · live
22 / 25
🌱 Groups · sixty minutes · live
Bring the friction.
Watch AskOtica work.
/01
Break into groups.
Small teams. One table, one mission.
/02
Find the friction.
One real PSP pain point worth solving.
/03
Brief Zheng Xun.
Tell him what you want — plain language, no code.
/04
AskOtica goes to work. 🌟
PSP's own agent, driven live in front of you.
/05
See it in real time.
Output, audit log — nothing hidden.
PSP × FlowDaptor · 25.07.26
🌸 🌿 🌸
// Sec Gen
23 / 25
AI doesn't replace people.
It gives you the power to be
efficient, sharper, and more organised.
— PSP × FlowDaptor
PSP × FlowDaptor · 25.07.26
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// Sec Gen
24 / 25
🌸 Conclusion · Sec Gen
Five things
to carry home.
01.
Agents act — chatbots only answer.
02.
Governance first.
03.
Start small. One workflow. Measure.
04.
Human in the loop on every high-stakes action.
05.
Data sovereignty is non-negotiable.
PSP × FlowDaptor · 25.07.26
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// FlowDaptor
25 / 25
🚀 Next steps · FlowDaptor
Three ways forward.
① Take the tools home
n8n — free for a year.

Get n8n from the FlowDaptor store — a full year on us. Anywhere else, you pay for it.

flowdaptor.ai/store ↗
1-year licence · your infrastructure
② Upskill with SkillsFuture
n8n courses, subsidised.
Agentic AI Automation with n8nTertiary · WSQ
n8n Course · 17 hrsVertical Inst.
AI Agents with n8n & ManusHeicoders
Up to 70% SSG subsidy · SkillsFuture Credit · NTUC UTAP
③ Go further
Build real agents.

Interested about agentic AI? Talk to us — we'll scope and build it with you.

enterprise@flowdaptor.com ↗
Bespoke builds · talk to us
PSP × FlowDaptor · 25.07.26
🌸 🌿 🌸