Working Session · 25 July 2026 · Saturday · 14:00 SGT

Enter the
magic garden.

AI that doesn't just answer —
AI that acts.

Date
25 Jul 2026
Time
14:00 — 17:00
Venue
PSP HQ · SG
Duration
3 hours
Facilitators
7
Seats
30 only
🌸 · 🌿 · 🌸 · 🌿 · 🌸
🗓 Programme

Seven segments,
one trajectory.

From "what is AI" to "I just built one." Three hours. No filler.

Seg.
T-Minus
Objective
Crew
Duration
i.
T+00:00
AI introduction, governance & risk

What AI is, what it isn't, the five things to settle first, and matching review to risk.

Harish
35 min
ii.
T+00:35
Overview of AI agents

From chatbots to agents — memory, tools, action.

CS Chong
15 min
iii.
T+00:50
Applications & deep dive

Five scenarios an agent could handle today.

MengWee
30 min
iv.
T+01:20
Three case studies

Real numbers. Real deployments. No slogans.

MengWee · Zheng Xun · Teddy
45 min
v.
T+02:05
Participants' hands-on

Three groups · live tools · present back in five minutes.

CS Chong · MengWee · Anthony · Harish
60 min
vi.
T+03:05
Conclusion

What we've learned, distilled.

Sec Gen
5 min
vii.
T+03:10
Next steps

n8n free for a year · SkillsFuture courses · build with us.

FlowDaptor
5 min
// Your crew · seven facilitators + one agent
🧑‍🌾
Harish
Lead
👨‍💻
CS Chong
Lead
🧙‍♂️
MengWee
Lead
👨‍🔬
Anthony
Practitioner
👩‍🎨
Zheng Xun
Practitioner
🧑‍🍳
Teddy
Practitioner
Sec Gen
Sec Gen
Closing
AskOtica
AskOtica
PSP agent
🌸 · 🌿 · 🌸 · 🌿 · 🌸
🌿 The shift

A chatbot answers.
An agent acts.

Small delta in the prompt. Large consequence in the result.

// The handover
The agent brings you the scroll.
You decide what happens next.
Before · 2022—2024 The chatbot.
  • Responds to prompts. Forgets you between sessions.
  • Text in, text out. No files, no tools.
  • One conversation at a time. No schedules.
  • Can describe an action — but never take one.
Now · 2025—2026 The agent.
  • Proactively monitors. Acts within rules you set.
  • Reads email, calendars, files, APIs, databases.
  • Runs scheduled workflows. Wakes itself.
  • Logs every action. Asks before the irreversible.
🛡️
Governance first.
Data sovereignty, PDPA compliance, human oversight — defined before the agent touches a single mailbox.
🌱
Your hull, your rules.
Sensitive data stays on your infrastructure. Models are hot-swappable. You're in control.
👁️
AI proposes. You approve.
High-stakes actions wait for a human. Every step logged, reviewable, reversible.
📋 Case studies

What it looks like
after the slogans.

Three real deployments. Numbers, not marketing.

LOG ENTRY · 001 Property · Brokerage
Real estate broker, freed.
Nejilock Technology · supports multiple agents · MengWee · Anthony

Agents spent 60% of every week on admin. The platform doesn't replace them — it amplifies them.

Admin time
60%15%
18 hrs/agent reclaimed
Conversion
20%60%
3× lead-to-viewing
Viewings / wk
38
Same headcount
Delivery
12 wks
Break-even month four
LOG ENTRY · 002 Operations · Events
Event registration, finished.
Internal · medium-sized events · Zheng Xun

Manual registration was the silent thief. The agent stitches form, database, calendar, and reminders into one loop.

Confirmation lag
24 h2 min
Overnight to instant
Data errors
8%0.5%
Validation at the door
No-show rate
18%6%
T-7 and T-1 reminders
Staff / event
12 h1.5 h
87% reduction
LOG ENTRY · 003 Communications
Email marketing, rewritten.
SME segment · monthly cadence · Teddy

The agent segments, drafts variants, picks send times, and re-engages non-openers. Humans approve every send.

Open rate
22%38%
+16 percentage points
Click-through
3.5%8.2%
2.3× engagement
Prep time
6 h45 m
Per campaign
Revenue / camp.
+65%
YoY · like-for-like
🌿
Tools reshape the work faster
than you can edit a document.
PSP × FlowDaptor · the magic garden
🇸🇬 Singapore context · Why now

The gap is
the opportunity.

AI adoption in Singapore today — the entire government machinery is behind it to push wide adoption!

Mastery takes time. The opportunity is now.
The Straits Times — Why SMEs are being left behind
The Straits Times · "Why SMEs are being left behind"
14.5%SME AI adoption in 2024. Most are watching, not deploying.
62.5%Large corporate AI adoption — 4× the SME rate. The gap is widening.
S$1BNational AI Strategy 2.0 (NAIS 2.0) R&D investment running through 2030.
PMNational AI Council chaired by Prime Minister Lawrence Wong. The mandate is clear.
🏛️
IMDA · NAIIP
National AI Impact Programme — capability building for businesses. IMDA funds, trains, and accelerates AI adoption across sectors.
🎓
AI Singapore Curriculum
Engineer-level AI education pathways for Singapore professionals. Structured upskilling from foundation to practitioner.
🚀
NAIS 2.0 · 2030
S$1 billion R&D mandate. Organisations that move now will shape the defaults everyone else inherits.
Singapore-trained AI talent is commanding USD 200,000 / year starting salaries. The skill premium isn't coming — it arrived.
— The Straits Times · 2026
🎯 Hands-on

Bring a workflow.
Leave with a working one.

One workflow. A live agent. You present back in five minutes.

// The work
Master one scroll.
Then tighten the prompt until it sings.
01
Pick a workflow.
One real PSP friction point. Map it: current state · pain · opportunity.
02
Text the agent.
Plain language via WhatsApp or Telegram. No coding needed.
03
Watch it work.
Demo calendar, mailbox, files. Audit log open. Nothing hidden.
04
Iterate.
Tighten the prompt. The work changes faster than editing a doc.
05
Present back.
Five minutes. What worked. What you'd deploy on Monday.
📅
Events
Registration, reminders, post-event surveys.
📢
Comms
Newsletter drafting, announcements, inquiries.
⚙️
Ops
Meeting minutes, action-item tracking.
💰
Finance
Expense logging, reimbursements.
🤝
Membership
Onboarding, renewals, engagement.
/ 01
Pick a hard quest. Easy workflows are training wheels.
/ 02
Ask out loud. If you don't understand the output, that's a signal.
/ 03
Bring proof, not slides. We want the result.
/ 04
Point AskOtica at real email. Watch it bucket the concerns and read the trend. 🦦
🚀 Next steps

Three ways
forward.

Take the tools home, upskill through SkillsFuture, or build real agents with us.

// Upskill with SkillsFuture
n8n courses, subsidised
Up to 70% off
SSG subsidy · SkillsFuture Credit · UTAP
Agentic AI Automation with n8n — Tertiary · WSQ
n8n Course · 17 hrs — Vertical Institute
AI Agents with n8n & Manus — Heicoders
Find courses ↗
// Go further
Build real agents
Bespoke
Interested about agentic AI? Talk to us — we'll scope and build it with you.
Talk to us ↗
🌿 No lock-in — start with the free tools, fund your learning through SkillsFuture, and only build bespoke when you're ready.
🌸 · 🌿 · 🌸 · 🌿 · 🌸
🎬 Backstage

Presentation deck,
on the wire.

Admin-only. Ask the facilitator for the access code at the door.

PSP_AI_WORKSHOP_25JUL26 · Live deck
Channel restricted
Open deck ↗ PSP × FlowDaptor · 25.07.2026